Privacy Policy

This Privacy Policy explains how kernelwavering.com collects, uses, stores, and protects personal data when you request a booking/lead for Carpathian spa retreat tour itineraries, and outlines your rights under applicable Ukrainian law.

1. Who we are

kernelwavering.com (PE) acts as the data controller for the personal data collected via our website and contact forms.

Address: 10-A Sichovyh Striltsiv St, Kyiv, 02000, Ukraine
Email: contact@kernelwavering.com
Phone: +380 630 535 1162
EDRPOU registration code: 64884673
Managing Director: Maria Klein.

2. What information we collect

Depending on your request, we may collect:

  • Contact details (name, email, phone)
  • Information you provide in the booking/lead request (tour dates, preferences, questions)
  • Communication history with you

We do not require special categories of personal data to submit a booking/lead request.

3. Purpose and legal basis

We process personal data for purposes such as:

  • Responding to your booking/lead request and providing information about tour itineraries
  • Handling communication and operational follow-up
  • Ensuring compliance with legal obligations related to distance/online contracting and e-commerce disclosures

Processing is carried out on a lawful basis, including consent where required.

In particular, personal data processing generally requires a valid consent (or another lawful basis) and must align with the consent concept under Ukrainian personal data law: Закон України "Про захист персональних даних" від 01.06.2010 № 2297-VI (зокрема стаття 11).

For distance/online contracting, we provide clear pre-contract information sufficient to identify the business entity and the transaction details: Закон України "Про захист прав споживачів" від 10.06.2023 № 3153-IX (зокрема стаття 17).

Where applicable in e-commerce, we make accessible identifying information (e.g., name, location, contact email/site, and registry code): Закон України "Про електронну комерцію" від 03.09.2015 № 675-VIII (зокрема стаття 7).

4. How we protect personal data

We apply organizational and technical measures designed to protect personal data against unauthorized access, loss, alteration, or disclosure. However, no method of transmission or storage is 100% secure.

5. Storage and retention

We keep personal data only for as long as necessary for the purposes described in this Policy and to comply with applicable legal requirements. Retention periods may vary depending on the nature of your request and applicable obligations.

6. Marketing and communications

If you receive commercial electronic communications or marketing content, we ensure that it is not misleading and complies with applicable advertising rules. Advertising must not be misleading and must comply with Ukrainian advertising restrictions: Закон України "Про рекламу" від 03.07.1996 № 270/96-ВР.

7. Your rights

Depending on the applicable legal basis, you may have rights related to your personal data, including the ability to request access, correction, and (where applicable) deletion or restriction of processing, as well as withdrawal of consent where processing is based on consent.

To exercise your rights, contact us using the details in Section 1.

8. Contact us

Questions about this Privacy Policy or personal data processing: